Case Studies & Results
These examples show what the workflow looks like (diagnosis → evidence mapping → policy-aligned strategy). Outcomes vary and are not guaranteed because Amazon makes the final decision.
Section 3 Suspension — Evidence Mapping + POA Structure
Issue: Account deactivated for policy compliance concerns (Section 3).
What was done
- Reviewed the suspension notice and risk factors
- Created an evidence map (claims → documents)
- Outlined corrective actions and prevention controls
- Provided submission-ready structure and messaging guidance
Outcome varies by Amazon review. This describes the process, not a guarantee.
Related / Linked Account — Relationship Clarification
Issue: Account flagged as related to another seller account.
What was done
- Mapped possible linkage points (access, networks, devices, shared entities)
- Identified missing proof and recommended documentation
- Guided a clean narrative to clarify account ownership and access
- Prepared the account history explanation and evidence list
Amazon may request additional documents. Results depend on their investigation.
Video Verification — Prep + Document Readiness
Issue: Seller unable to pass video verification or verification failed.
What was done
- Document checklist (ID + bank/utility + business docs if applicable)
- Call readiness steps (lighting, camera, matching names/addresses)
- Common failure fixes (mismatch, formatting, unsupported documents)
- Submission guidance after the call (what to upload and how to explain)
Video verification outcomes vary. Preparation improves clarity and compliance.
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